EASA 66 Module 9 - Human Factors

No matter how advanced technology becomes there will always be a human factor involved. EASA 66 Module 9 discusses human factors and how they relate to performance and safety.
 
  • 9.1 General
    • The need to take human factors into account; Incidents attributable to human factors / human error;"Murphy's" law.
  • 9.2 Human Performance and Limitations
    • Vision;
      Hearing;
      Information processing;
      Attention and perception;
      Memory;Claustrophobia and
      physical access.
  • 9.3 Social Psychology
    • Responsibility:individual and group;
      Motivation and de -motivation;
      Peer pressure;'Culture' issues;
      Team working;Management,
      supervision and leadership.
  • 9.4 Factors Affecting Performance
    • Fitness / health;
      Stress: domestic and work related;
      Time pressure and deadlines;
      Workload: overload and underload;
      Sleep and fatigue, shift work;
      Alcohol, medication, drug abuse.
  • 9.5 Physical Environment
    • Noise and fumes;
      Illumination;
      Climate and temperature;
      Motion and vibration;
      Working environment.
  • 9.6 Tasks
    • Physical work; Repetitive tasks; Visual inspection;Complex systems.
  • 9.7 Communication
    • Within and between teams; Work logging and recording;Keeping up to date, currency; Dissemination
  • 9.8 Human Error
    • Error models and theories;Types of error in maintenance tasks;Implications of errors (i.e accidents);Avoiding and managing errors.
  • 9.9 Hazards in the Workplace
    • Recognizing and avoiding hazards; Dealing with emergencies.

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