No matter how advanced technology becomes there will always be a human factor involved. EASA 66 Module 9 discusses human factors and how they relate to performance and safety.
- 9.1 General
- The need to take human factors into account; Incidents attributable to human factors / human error;"Murphy's" law.
- 9.2 Human Performance and Limitations
Attention and perception;
- 9.3 Social Psychology
- Responsibility:individual and group;
Motivation and de -motivation;
Peer pressure;'Culture' issues;
supervision and leadership.
- 9.4 Factors Affecting Performance
- Fitness / health;
Stress: domestic and work related;
Time pressure and deadlines;
Workload: overload and underload;
Sleep and fatigue, shift work;
Alcohol, medication, drug abuse.
- 9.5 Physical Environment
- Noise and fumes;
Climate and temperature;
Motion and vibration;
- 9.6 Tasks
- Physical work; Repetitive tasks; Visual inspection;Complex systems.
- 9.7 Communication
- Within and between teams; Work logging and recording;Keeping up to date, currency; Dissemination
- 9.8 Human Error
- Error models and theories;Types of error in maintenance tasks;Implications of errors (i.e accidents);Avoiding and managing errors.
- 9.9 Hazards in the Workplace
- Recognizing and avoiding hazards; Dealing with emergencies.